Customer Services

Yale Product Where to Buy

Installation will be done by our Yale Professional Installers when you purchase Yale Digital Lock from our 'EXCLUSIVE PARTNERS'  or any of our 'YALE SMART SHOPS' only.

For onsite assistance, please call our Yale Support Hotline : +65 6880 0710

Replacement Parts Pricing

YMI70 / YDM7116 / YMF40 / YDM4109 / YDM4109RL / YDM3109 / YDM3115 - Front Body $270
YMI70 / YDM7116 / YMF40 / YDM4109 / YDM4109RL / YDM3109 / YDM3115 - Main Body $370
YDR50G / YDR30G / YDR323GN / YDR424G - Front or Main Body $270
YDR343 / YDR323 /YDR4110 - Front / Back Body $220
YDD324 / YDD424 / YDF40 - Front or Main Body $220
YDR3110 - Front or Main Body $170
Mortise $160
PCB Board $160
Remote Control $100
Yale Bridge $120
Receiver Module $50
Speaker - YDM series $85
Cylinder - YDM / YDD series $85
Replacement Safe Key (self-collection) $65
Battery Cover $20
RFID Card $12
Bluetooth Module

$50

OFFICE HOURS REPAIR SERVICES (Mondays - Fridays 9.00am - 6.00pm)

Inspection and verification on-site (by appoinment) $65
Emergency on-site assistance (No drilling) $100
Emergency on-site assistance (Drilling Safe and Digital Lock) $150

AFTER OFFICE HOURS REPAIR SERVICES (Mondays - Sundays)

Emergency on-site assistance (No drilling) $150
Emergency on-site assistance (include drilling digital lock only) $250

*additional $50 labour fee for Sentosa and Security zones (eg; Military camp, Changi airport, Government office, Alps (airfreight loading bay area) ).
**additional $15 labour fee for CBD areas / Tuas.
**all stated prices are inclusive of GST.
****The price listed above are subject to changes without prior notice.