Customer Services

Installation will be done by our Yale Professional Installers when you purchase Yale Digital Lock from our 'EXCLUSIVE PARTNERS'  or any of our 'YALE SMART SHOPS' only.

For onsite assistance, please call our Yale Support Hotline : +65 6880 0710

For assistance of Yale emergency break lock issue, please directly call : +65 8268 8077

Replacement Parts Pricing

YMI70 / YDM7116 / YMF40 / YDM4109 / YDM4109RL / YDM3109 / YDM7220 / YMF 40A RL - Front Body $270
YMI70 / YDM7116 / YMF40 / YDM4109 / YDM4109RL / YDM3109 / YDM7220 / YMF 40A RL - Main Body $370
YDR50G / YDR30G / YDD 50GA / YDD 30GA / YDR323GN / YDR424G - Front or Main Body $270
YDR343 / YDR323 /YDR 3110+ / YDR 4110+ - Front / Back Body $220
YDD324 / YDD424 / YDD424A / YDF40 - Front or Main Body $220
Mortise $160
PCB Board $160
Remote Control $100
Yale Access Bridge $120
Receiver Module $50
Speaker - YDM series $85
Cylinder - YDM / YDD series $85
Replacement Safe Key (self-collection) $65
Battery Cover $20
RFID Card / Tag / Stickers $12
Bluetooth Module

$50

OFFICE HOURS REPAIR SERVICES (Mondays - Fridays 9.00am - 6.00pm)

Inspection and verification on-site (by appoinment) $65
Emergency on-site assistance (No drilling) $100
Emergency on-site assistance (Drilling Safe and Digital Lock) $150

AFTER OFFICE HOURS REPAIR SERVICES (Mondays - Sundays)

Emergency on-site assistance (No drilling) $150
Emergency on-site assistance (include drilling digital lock only) $250

*additional $50 labour fee for Sentosa and Security zones (eg; Military camp, Changi airport, Government office, Alps (airfreight loading bay area) ).
**additional $15 labour fee for CBD areas / Tuas.
**all stated prices are inclusive of GST.
****The price listed above are subject to changes without prior notice.